Privacy Policy
MIRRORS.IE’S APPROACH TO PRIVACY
www.mirrors.ie is a website with accompanying social media channels (our “platform”) owned and operated by Waterford Framing Studio, 12 The Village Ballygunner, Waterford (CRO number 350784) (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the applicable data protection legislation.
DEFINITIONS:
‘Personal Information’ means any Personal Data that we may hold about you from time to time.
‘Privacy Policy’ means this privacy policy in its current form.
‘Product’ means a product displayed for sale on the website or associated social media channels.
'Website' means the website located at www.mirrors.ie or any subsequent URL which may replace it or sit alongside it.
'You/Buyer/User' means a user of this website.
'Working day' means Monday to Friday (excluding public holidays).
1. COLLECTING INFORMATION
We may collect Personal Data about you from a number of sources, including the following:
1.1. From you when you agree to buy a product from us, in which case this may include your contact details, address, payment details and your bank or payment card details.
1.2. From you when you contact us with an enquiry or in response to a communication from us, in which case this may tell us something about how you use our services.
1.3. From documents that are available to the public, such as the electoral register.
2. USING YOUR PERSONAL INFORMATION
2.1. Personal data about our customers is an important part of our business; however, we only use your personal data for the following purposes and shall not keep such personal data longer than is necessary to fulfill these purposes:
2.1.1 To help us identify accounts, services and/or products which you have bought from us or selected partners from time to time. We may do this by automatic means which uses the Personal Data you have provided and/or any information we hold about you to help us offer a better service and product range.
2.1.2 To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.
2.1.3 To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
2.1.4 To help to prevent and detect fraud or loss.
2.1.5 To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.
2.1.6 To keep you up to date with our customer benefit scheme under which, as part of your customer benefits, we will give you information and details of discounts and offers we negotiate from time to time. If you do not wish to receive this benefit, please write to our Data Protection Manager at the address given in clause 7 below.
2.8 We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
2.9 We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
2.10 We will not disclose your personal data to any third party except in accordance with this privacy policy.
2.11 We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
2.11.1 If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
2.11.2 If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
2.14 We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.
2.15 Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.
In connection with any transaction which we enter into with you:
2.16 We, and other companies in our group, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from your application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.
2.17 If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.
2.18 If you need details of those credit agencies and fraud prevention agencies from which we obtain and with which we record information about you, please write to us our Data Control Manager, info@mirrors.ie
3. PROTECTING INFORMATION
We have strict security measures to protect Personal Data.
3.1 We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
3.2 We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
3.3 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
3.4 It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
4. THE INTERNET
4.1 If you communicate with us using the Internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
4.2 Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.
4.3 We may use 'cookies' to monitor how people use our site. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.
4.4 Parts of these cookies help to place ads on sites on the internet, including Google, based on a user's prior visits to mirrors.ie
4.5 If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.
5. TURNING OFF COOKIES IN DIFFERENT BROWSERS
5.1 The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.
5.2 User may opt out of Google's use of cookies by visiting the Google Advertising Opt-out Page, by visiting the DoubleClick Opt-out Page or by visiting the Network Advertising Initiative Opt-out Page.
6. LINKS
6.1 The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
6.2 These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy.
Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
6.3 We exclude all liability for loss that you may incur when using these third-party websites,
7. QUESTIONS?
Questions, comments and requests regarding this Cookies Policy are welcome and should be addressed to tom@mirrors.ie or Mirrors.ie Unit 5C, Six Cross Roads Business Park, Waterford, Ireland.